National Telehealth Technologies
Overview
The Data Rivr team were core members in launching a national pediatric / autism evaluation platform in 2022. They led the 20 person technology in building out and scaling the systems and services below.
Scalable Solutions
Using AWS, the team built out a solution for the telehealth provider that scaled to provide telehealth services in all 50 states. Using continuous integration, automated testing and deployment pipelines, the team was able to rapidly develop, test and deploy features as the business scaled.
Systems
As part of the telehealth technologies, we built out a variety of tools used by both the end customer and the internal staff / clinicians. This list includes:
- Patient Intake & Scheduling
- Patient Communications (emails & text messages)
- Clinician Dashboard
- Clinician Appointment Note Taking & Data Collection
- Benefits Investigation Automation
- Internal Reporting & Analytics
Integrations
As part of the telehealth technologies, we integrated the customer software solution with the following systems:
- Athena - The patient intake system was developed to sync booked appointments from the intake site into Athena. The Clinician Dashboard synced visit notes into encounter notes in Athena.
- Salesforce - Appointment statuses' were synced regularly between Athena, intake and Salesforce. This allowed the patient services team to manage appointment communications effectively. Referral patients and partially-completed intakes were synced to Salesforce for marketing related communications.
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